Policies and Rates

Rates in effect from January 2024

Karen




45 minutes: $105

60 minutes: $130

75 minutes: $160

90 minutes: $185

120 minutes: $245


Josh



45 minutes: $105

60 minutes: $125

75 minutes: $150

90 minutes: $175

Estelle, Jacquie




45 minutes: $105

60 minutes: $130

75 minutes: $160

90 minutes: $185


Elysee



45 minutes $100.00

60 minutes: $120.00

75 minutes, Initial appointment: $140.00

75 minutes, subsequent appointment: $145.00

90 minutes $170.00

120 minutes $205.00

Yvonne, Blake
Masami




45 minutes: $100

60 minutes: $120

75 minutes: $140

90 minutes: $165


Jacob



45 minutes $90.00

60 minutes: $110.00

75 minutes: $130.00

Jacob does not charge GST



Intern



60 minutes session:

$50 

90 minutes session:

$75

Policies and appointment booking

As of March 5, 2018 through www.trikinetic.janeapp.com

When booking an appointment, whether by phone, email, or online there are a few things that we will need to know right away:

      • Have you been here before? If so, how long ago?
      • Since your last appointment, have there been any changes in your contact information and/or medical history?
      • What, in general terms, are you wanting to have treated?
      • Is there a particular therapist you would like to see?
      • Are there any particular days or times that would best fit your schedule?
      • Are you aware of our current rates?
      • Are you covered under MSP and/or extended health?
      • Is this visit related to an ICBC  claim?

For all new patients, we ask you to fill in the Medical Intake form, accessible through your Welcome email.
* If you don’t have access to a computer, please tell your therapist and plan to come in 15 minutes earlier to fill in the paper Medical Intake form.

We accept the following forms of payment:

  • Mastercard and Visa (through JaneApp only)
  • E-Transfer
  • Cash

We do NOT accept “Debit only” cards

If you have booked an appointment, and need to cancel it for any reason, please let us know with a minimum of 24 hours’ notice before your scheduled time. If are unable to do this, or if you forget, you will be charged the entire cost of the appointment (please see Rates section for details).
  As health care professionals, we take your health very seriously and ask that you respect our time and expertise by cancelling with enough time for your appointment to be filled.
This is especially important to do while we COVID is still present in our lives.
Your RMT will not come to work if they have any symptoms and we ask that you also follow these health guidelines and call to cancel your appointment if you have more than 2 of the symptoms on the Survey list.

At Trikinetic, we are committed to providing our patients with exceptional service.  As providing this service involves the collection, use and disclosure of some personal information about our patients, protecting their personal information is one of our highest priorities.

Our Privacy Officer is Angelia Ellis.

JaneApp our online booking and data storage program, maintains their digital properties in Canada.

Click here to view their Privacy Policy.

Click on the icon above to download the Patient Intake Form.

All session times include: medical history intake, assessment, the time required for you to change clothing for treatment, the time it takes you to dress to leave, questions, and learning exercises for home self-care.

Important Note

It is important to note that all session times include: Medical History Intake review, Assessment, Time required for you to change clothing for treatment, the time it takes you to dress to leave, questions, RMT charting and learning exercises for home self-care.

Insurance Coverage

If you have registered for Premium Assistance or Disability support or have First Nations status coverage, you are entitled to reimbursement for partial coverage for up to 10 Complementary & Alternative Practitioner sessions annually, including Massage Therapy.
MSP reimburses $23.00 per visit to the client and it will be received in 4-6 weeks, after submission.

If you have any questions regarding this coverage, please call or write to us for clarification..

MSP Coverage

  • We welcome anyone covered under an ICBC claim.
  • As of May 1st, 2021 ICBC will automatically cover up to 12 visits within the first 12 weeks of the date of the accident causing the injury.
  • If more treatments are needed you may be required by ICBC to get a GP referral.
  • Your RMT will be required to write & submit a new Treatment Plan and have approval prior to continuing treatment.
  • ICBC will cover $118.65 (including GST) for your first appointment of your claim, which is your “assessment appointment”.
    You only receive one assessment appointment per accident claim.
    For any subsequent appointment ICBC will cover $89.25, (including GST) and you will be responsible to cover the balance.
  • When booking appointments for an ICBC claim we book you with one main massage therapist and a second one if more appointment availability is needed. This is to ensure continuity of care for our ICBC clients.
  • Please see our Rates section above.

Before booking an appointment, we will need to confirm your coverage with ICBC. When you call, please have your Claim Number, Adjuster’s name & their phone number on hand.
Please note that due to the more detailed nature of ICBC cases, there is more assessment during your initial treatment with us.

You may need a doctor’s referral to qualify for coverage of Massage Therapy under your Extended Health Insurance Benefits. Details that you should check are:

  • the amount of your deductible
  • number of treatments covered
  • dollar limits
  • therapies covered

All RMTs at Trikinetic Massage Therapy have the ability to direct bill to Pacific Blue Cross Health Insurance Plans.  Please inquire about billing to other Insurers.

Status Coverage

The following information has been taken from the website for the First Nations Health Authority:
To receive health benefits under the First Nations Health Authority’s Health Benefits Program you must:
1. Be a registered ‘Indian’ according to the Indian Act or the infant (up to one-year old) of an eligible parent, and
2. Be a resident of British Columbia within the meaning of the Medical Service Plan (see box below), and
3. Not be funded or insured under any other benefit system or benefit plans provided by:
• Federal legislation, a federal policy or under agreements entered into by Canada, and/or
• A First Nations Organization pursuant to self-government agreements, land claim agreements, contribution arrangements or internal policies or plans

​​Under BC’s Medical Services Plan (MSP), a resident is a person who meets all of the following conditions:
•  Is a Canadian citizen or permanent resident
•  Makes his or her home in BC; and
•  Is physically pres​​ent in BC at least six months in a calendar year.
More information regarding BC MSP residency requirements can be found here

FNHA Health Benefits maintains client eligibility through the Health Benefits Client Registry. Individuals who receive health benefits by way of a First Nations organization pursuant to self-government agreements with Canada would be covered by their respective First Nation band or organization. First Nations individuals who are not BC residents but using health services in BC will continue to be covered by Health Canada.

You should enroll if you (or your dependents):
• Are a resident of BC and meet the MSP residency requirements
• Have permanently moved to BC and meet the MSP residency requirements 
• Have moved back to BC after living out of province for three months or more

Have your status number ready and contact the FNHA Health Benefits Eligibility team to be added to the Health Benefits Client Registry. BC Medical Services Plan (MSP)
As a BC resident, enrolling with the Medical Services Plan (MSP) is mandatory.

MSP is a medical insurance program provided by the BC provincial government.
In order to be eligible for BC MSP, individuals must be a resident of British Columbia within the meaning of the Medical Service Plan – residency requirements can be found here.
MSP applications are submitted to Health Insurance BC (HIBC) for processing and the new applicants are assigned a unique lifetime identifier – a Personal Health Number (PHN).
If the applicant is returning to BC and already has a PHN, the PHN is reactivated. 
Premiums for the medical insurance are based on family size and income. 

First Nations MSP Group Plan

Under the BC First Nations Tripartite Framework Agreement on First Nation Health Governance, eligible First Nations can have their premiums paid for through the FNHA Group Plan. To be eligible to have your premiums paid by FNHA, individuals must:
• Be registered status Indian with Aboriginal Affairs and Northern Development Canada (AANDC)
• Be a citizen of Canada or be lawfully admitted to Canada for permanent residence;
• Make his or her home in B.C.; and
• Be physically present in B.C. at least six months in a calendar year, or a shorter prescribed period.