FAQs

It is important to note that all Appointments include: 

  • Medical History Intake review, 

  • Assessment, 

  • Time required for you to change clothing for treatment, 

  • Time it takes you to dress to leave, 

  • Questions, 

  • RMT Charting

  • Homecare

This is hard to tell without a proper assessment being done by one of our therapists. Each therapist has their own unique style and expertise that is tailored specifically towards your needs. Each session may incorporate a variety of different methods and techniques.

We accept payment in the form of Visa, MasterCard, AmEx, Cash, and eTransfer.  We no longer process Debit payments.

Tips are not expected or encouraged. If you are satisfied with your treatment, referring friends & family members or writing a review (on Google or Yelp) is more valuable to us than tips.

There’s no way to be certain how fast, or if at all, your body will respond to massage therapy. Giving it a try will never leave you in a worse condition than before your treatment. Talk to you family doctor and get their opinion if you aren’t sure what treatment option (chiro, massage, physio, acupuncture, etc.) will be most beneficial to you.

ICBC will cover $89.25 (incl. GST) per subsequent appointment. Any cost above that, is the patient’s responsibility and may not be reimbursed by ICBC.

If you have any questions, please contact us.

We currently do not have any RMTs who can bill directly to WorkSafe.
Patients with WorkSafe claims are welcomed to see one of our RMTs and pay them directly. You will have to contact WorkSafe to inquire about being reimbursed.

You can find our rates in the Policies and Rates tab

If you are unsure whether you are covered under MSP, we are able to check using your care card number and birthday. However, MSP will only reimburse $23.00 per visit, up to 10 visits a year. These 10 visits are shared between several medical services including appointments with your Chiropractor, Physiotherapist, Naturopaths, and others.  Your therapist will send a receipt to MSP, and they will send a cheque back to you for $23.00 in approximately 4-6 weeks after your treatment.

For extended health benefits, we do not have access to the details of your coverage. Since every provider is different, you will need to call your provider and find out if, or to what extent, you are covered for massage therapy.

No, you do not need a Doctors referral to recieve Massage Therapy. However, some insurance providers, including ICBC, require a doctor’s referral in order to be reimbursed for Massage Therapy services. If you are unsure whether your provider requires a doctor’s referral, it is strongly encouraged that you confirm this with them before booking an appointment.

For more information regarding our current COVID procedures, please click HERE

Please call us at 604-879-9400 or email us at trikineticmassagetherapy@gmail.com and we can resend it to you or complete it over the phone with you.

 

Underground pay parking for
$2.70/ hour, $4.70/ 2 hours,
to a max of $6.70 to park until 6PM
Please ensure that your vehicle is out before 6pm
as the parking gates close and are locked until morning.
The Paybyphone App is the only way
to pay for parking in this location.
Cash and credit card not accepted.


Dear Amazing Clients!

We moved to #203-2555 Commercial Drive.

  • 150 meters from our previous location
  • 4 fully wheelchair accessible treatment rooms
  • no Life Labs line
  • faster elevator or a short set of stairs for those who are able

ICBC

We welcome anyone covered under an ICBC claim, however we are unable to bill ICBC directly, and you will be required to pay the full cost of the treatment up front. Upon receiving payment, your therapist will issue to you a receipt that can be submitted to your adjustor for reimbursement.

Remember to confirm your coverage with ICBC before booking an appointment, and have your doctor’s referral and adjustor information on hand for your first session. Please note that due to the more detailed nature of ICBC cases, more assessment is involved in your initial treatment. Therefore, all initial ICBC appointment must be one hour (or longer) in length.

WCB

We do not currently accept patients covered under WCB claims. Patients WCB claims are welcomed to see a Massage Therapist for a private visit, but will not recieve reimbursement from WCB. Talk to your WCB contact to find a clinic that accepts these claims.